Privacy Policy

At Aqua Famille Plus, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

We may collect personal information from you in various ways, including:

🔹 1. Information We Collect

We may collect personal information from you in various ways, including:

  • Personal Identification Information: Name, email address, phone number, and mailing address.

  • Payment Information: Credit card details, billing address, and transaction history (processed securely).

  • Technical Information: IP address, browser type, device information, and access times.

  • Usage Data: Pages visited, time spent on each page, and interaction with website features.


🔹 2. How We Use Your Information

We use your information for various purposes, including:

  • Order Processing: To complete and deliver your purchases.

  • Customer Support: To answer your questions and provide support.

  • Marketing and Promotions: To send newsletters, special offers, and product updates (with your consent).

  • Site Improvements: To monitor website performance and enhance user experience.

  • Legal Compliance: To comply with legal obligations and protect our rights.


🔹 3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Payment processors, shipping companies, and marketing partners.

  • Legal Authorities: When required by law, regulation, or court order.

  • Business Transfers: In case of a merger, acquisition, or asset sale.


🔹 4. Data Security

We use industry-standard security measures to protect your personal information, including:

  • Secure Sockets Layer (SSL) encryption for data transmission.

  • Secure storage of payment details with PCI-compliant payment processors.

  • Regular monitoring of website security and vulnerability assessments.


🔹 5. Your Privacy Rights

  • Access and Correction: You can access, update, or delete your personal information by contacting us.

  • Opt-Out of Marketing: You can unsubscribe from our newsletters at any time using the link in the email.

  • Cookies Management: Adjust your browser settings to control cookie preferences.


🔹 6. Cookies and Tracking Technologies

We use cookies to improve your browsing experience, including:

  • Essential Cookies: Necessary for website functionality.

  • Performance Cookies: For tracking site usage and performance.

  • Marketing Cookies: For personalized ads and promotions.

You can manage your cookie preferences through your browser settings.


🔹 7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.


🔹 8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal information.


🔹 9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.


🔹 10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated.


🔹 11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: info@aquafamilleplus.com
📞 Phone: +1(438) 835-4471 
📍 Address: 15749 Pierrefonds Blvd., Pierrefonds-Roxboro, Quebec H9H 3X6

This is a standard cookie notice which you can easily adapt or disable as you like in the admin. We use cookies to ensure that we give you the best experience on our website.