Cookie Policy

Effective Date: September 19th 2023

At Aqua Famille Plus, we use cookies and similar technologies to improve your browsing experience, provide essential website functionality, and better understand how our site is used. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your actions and preferences, making your experience smoother and more personalized. Cookies may also be used to improve security, analyze site performance, and display relevant advertisements.

Cookies do not identify you directly, but some may collect information that could be linked to you when combined with other data.

2. How We Use Cookies

We use both first-party cookies (set by Aqua Famille Plus) and third-party cookies (set by service providers such as analytics and advertising partners). These cookies serve different purposes, including:

Essential Cookies: Required for the basic operation of our website (e.g., secure login, shopping cart, consent preferences).
Performance & Analytics Cookies: Help us understand how visitors use our site so we can improve functionality and user experience.
Marketing Cookies: Enable us and our partners to show you relevant offers, promotions, and ads. These are only used if you give consent.

3. Types of Cookies We Use

Necessary Cookies – Always active. Required for core features of the site and do not store personal information.
Performance Cookies – Collect anonymous data on website usage (pages visited, time on site).
Functional Cookies – Remember your settings and preferences to enhance usability.
Marketing Cookies – Track browsing activity across websites to deliver tailored promotions. These require your explicit consent.

4. Managing Your Cookie Preferences

When you first visit our website, you’ll see a cookie consent banner. You can accept, reject, or customize your cookie settings at any time.

You can also manage cookies through your browser settings:

If you use another browser, please check its official support documentation.

Please note: Blocking certain cookies may affect the functionality of our website.

5. Compliance and Complaints

Aqua Famille Plus complies with Quebec’s Law 25, and other applicable privacy laws.

If you have a concern or complaint about our cookie practices, you can contact us at:

📧 Email: info@aquafamilleplus.com
📞 Phone: +1 (514) 626-9505
📍 Address: 15749 Pierrefonds Blvd., Pierrefonds-Roxboro, Quebec H9H 3X6

We will investigate all complaints and take appropriate steps to address any valid concerns.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or business practices. Any updates will be posted here with a new “Effective Date.